Privacy Policy

Last Updated: December 24, 2025

Privacy Policy

This Privacy Policy describes how NY Elizabeth Holdings, Inc. (“NY Elizabeth,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you access or use our websites, auctions, private sales, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, you should not use the Services.

1. Information We Collect
 

We may collect the following categories of personal information:

a. Information You Provide

• Full name
• Email address
• Telephone number
• Billing and shipping address
• Account registration details
• Membership or bidder status
• Communications with us (emails, messages, customer support requests)

b. Transaction and Bidding Information

• Bidding activity and purchase history
• Invoices, payment status, and transaction records
• Certificates of authenticity, provenance materials, and appraisal requests

c. Identity and Compliance Information

• Government-issued identification or verification data where required for fraud prevention, regulatory compliance, or high-value transactions
• Banking confirmation details for wire transfers or Zelle payments

d. Device and Usage Data

• IP address
• Browser type and device information
• Pages viewed, interaction data, and referral information
• Cookies and similar tracking technologies

e. Marketing Preferences

• Email newsletter subscriptions
• SMS or notification opt-ins and opt-outs

2. Payment Information
 

Payment information is processed by third-party payment processors, auction platforms, banks, or financial institutions.

NY Elizabeth does not store full credit card numbers. Payment data is handled in accordance with the privacy and security policies of the applicable payment provider or bidding platform.

3. How We Use Information
 

We use personal information to:

• Register and manage user accounts
• Facilitate auctions, bids, private sales, and purchases
• Process payments and issue invoices
• Coordinate shipping, certificates, and appraisal services
• Communicate regarding auctions, orders, and service updates
• Prevent fraud, unauthorized activity, and abuse
• Enforce our Terms & Conditions and related policies
• Comply with legal, regulatory, accounting, and tax obligations
• Send marketing communications where you have opted in

3.5 Legal Basis for Processing

Where required by applicable law, NY Elizabeth processes personal information based on one or more of the following legal grounds: your consent; performance of a contract (including auction participation and purchases); compliance with legal obligations; protection of legitimate business interests; and fraud prevention, security, and enforcement of our Terms & Conditions.

4. How We Share Information
 

We may share personal information with:

• Auction platforms (including LiveAuctioneers, Invaluable, Bidsquare, or similar services)
• Payment processors, banks, and financial institutions
• Shipping carriers and logistics providers
• Independent appraisers, authenticators, or service providers at your request
• Technology providers supporting hosting, analytics, communications, and customer service
• Legal authorities, regulators, or professional advisors where required by law or necessary to protect rights, safety, or property
• In connection with a merger, acquisition, restructuring, sale of assets, or similar transaction involving NY Elizabeth

We do not sell personal information for monetary consideration. Certain data-sharing practices, such as sharing information with auction platforms or service providers, may be considered “sharing” under some privacy laws.

5. Cookies and Analytics
 

We use cookies and similar technologies to:

• Enable core site functionality
• Improve user experience and site performance
• Analyze usage and traffic patterns
• Support security and fraud prevention

You may control cookies through your browser settings. Disabling cookies may limit certain features or functionality of the Services.

6. Data Retention
 

We retain personal information for as long as reasonably necessary to:

• Complete transactions and auctions
• Maintain business and accounting records
• Resolve disputes and chargebacks
• Prevent fraud and unauthorized activity
• Enforce agreements and policies
• Comply with legal, regulatory, and tax obligations

Certain information, including transaction records, bidding history, invoices, payment confirmations, and communications, may be retained longer where required by law or necessary for the purposes above.

7. Your Privacy Rights
 

Depending on your jurisdiction, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal exceptions
• Withdraw consent or opt out of certain data sharing or marketing communications

California Residents (CCPA/CPRA):
California residents may request information about data collection, request deletion, or opt out of certain data sharing as defined by applicable law.

To submit a request, email [email protected] with the subject line: “Privacy Request.” We may need to verify your identity before fulfilling your request.

7.5 Do Not Track Signals

The Services do not currently respond to browser “Do Not Track” signals or similar automated privacy signals, except where required by applicable law.

8. International Users
 

NY Elizabeth is based in the United States. If you access the Services from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate. Data protection laws in such jurisdictions may differ from those in your location.

9. Data Security
 

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy
 

The Services are not directed to individuals under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the effective date of the current version. Continued use of the Services constitutes acceptance of the revised policy.

12. Contact Us
 

For privacy-related questions or requests, please contact:

NY Elizabeth Holdings, Inc.
Email: [email protected]